Deciding who, when and how to develop and implement a new software system to support a company’s decision making process should not be yet another risk management decision, but it is.
According to several surveys conducted by international institutes, a major part of information technology projects fails.
A considerable proportion of such failures – 31.7% according to a survey by Standish Group – has its roots in the requirements assessment and specification phase, as presented by the users who are to be served by computing systems.
Regarding Decision Making Support Systems (DSS or DMSS) specification and development, many of the failures that originate in the requirements assessment and specification phase occur due the insistence of designers to employ a mistaken philosophy, based on computer-centered paradigms.
Breaking this paradigm, which has proved to be quite inefficient, CFlex developed, refined and utilizes a methodology complementary to traditional software engineering methodologies for building up the best and most efficient DSS in the marketplace. It allows for correctly determining the requirements of each DSS construction project with assured results and is called CFlexDSS-Approach.
The utilization of CFlexDSS-Approach as a specification methodology results in projects adopting a hybrid human-computer approach, enabling the system user to participate in the solution build up in cooperation with the computing agents that solve the problem being dealt with.
CFlex adopts this approach that differentiates it in the marketplace, because it is sure that it is the union of both intelligences – human and computational – that leads to the best decision making.
Please contact us for more detailed information on CFlexDSS-Approach and to learn how this methodology may help in developing effective solutions to support complex business Decision Making, at the strategic, tactic and operational levels.